Effective date: May 14, 2026
These Terms and Conditions ("Terms") apply to your access to and use of our website and related online products and services (collectively, the "Services") provided by Kheixsf ("Kheixsf", "we", "our", "us", or "the Company"). Please read these Terms carefully before accessing or using our Services.
By accessing or using our Services, you agree to be bound by these Terms and all policies referenced herein. If you do not agree to these Terms, please do not use our website or Services.
We may update or modify these Terms from time to time at our sole discretion. Any changes will become effective immediately upon posting on this website unless otherwise stated. Your continued use of the Services following the posting of updated Terms constitutes your acceptance of those changes.
These Terms apply to all visitors, users, customers, and others who access or use the Services provided through Kheixsf.
This website is owned and operated by Kheixsf.com("we", "us", "our", "Kheixsf", or "the Company"). If you have any questions regarding these Terms, please contact us at Email: sale@kheixsf.com
1. Eligibility
This website may only be used by individuals and entities who can form legally binding contracts. No person under the age of 18 may use this website without the permission and supervision of a parent or legal guardian. Your use of this website will be deemed to be a representation that you are 18 years of age or older or using this website with the permission of your parent or legal guardian. By using this website on behalf of any third party, you are representing to us that you are an authorized representative of that third party and that your use of this website constitutes that third party's acceptance of these Terms. In addition, if you have been previously prohibited from accessing this website or the website of any of our affiliates, you are not permitted to access this website.
2. Account Security
(a) Account Creation. You may create your own account by completing the online registration process on this website. In doing so, you must provide us with accurate and complete registration information, and update it if this information changes. It is particularly important to keep the email address associated with your account current because, although you may be able to log into this website using an old email address, you will not be able to receive messages from us, including legal notices or updates to these Terms.
(b) Account Use. Following registration, we will create an account for you and assign you, or allow you to select, a password. You must keep your password confidential. You will be responsible for all use of your password, including, without limitation, any use by any unauthorized third party. You must notify us immediately if you believe your password may have been used by any unauthorized person or entity. For security purposes, we recommend you change your password often. Under no circumstance should you respond to a request for your password. Our employees will never ask for your password. You must notify us immediately if you receive such a request. We reserve the right to suspend or terminate your use of this website if we believe that your password is being used without your permission or otherwise in a manner that may disrupt this website.
3. Privacy
We value your privacy. You must read our Privacy Policy, which details our privacy policy and practices. In addition to these Terms, the Privacy Policy also governs your visit to this website, and by using this website, you agree to be bound by the terms of our Privacy Policy, which is expressly incorporated by reference.
4. Copyright and Trademarks
(a) Ownership. All content of this website, including, but not limited to, artwork, graphics, images, illustrations, photographs, text, video, audio clips, logos, and designs are the intellectual property of the Company, its affiliates, or third parties who have licensed the materials to us. All content is protected by copyright, trademark, trade dress, and other intellectual property laws of the United States and other countries. This website in its entirety including, without limitation, the design, layout, selection, coordination, and enhancement of the content, is protected by copyright and trade dress laws. All worldwide right, title, and interest is reserved.
(b) Permitted Use. This website and its contents are intended solely for your personal, non-commercial use in order to view and purchase Products (as defined below) and participate in the programs that we offer (the "Permitted Use") and subject to these Terms, you may use this website only for the Permitted Use. You may not access, use, download, copy, reproduce, publish, distribute, modify, or create derivative works from, sell, or exploit in any way the contents of this website, or any related software, or any part thereof for any other purpose whatsoever. You may download or electronically copy and print any page contents displayed on this website for the Permitted Use only and no rights to those materials are transferred to you by such copying. Software used on this website is the property of the Company or its licensors, and is protected by United States and international copyright laws.
5. Intellectual Property Infringement Complaints
We respect the intellectual property rights of others and expect our users to do the same. We may remove content that, in our sole discretion, appears to infringe the intellectual property rights of others or that is otherwise inappropriate for use on this website. In addition, we will terminate the accounts of users who infringe the intellectual property rights of others. If you believe your intellectual property rights are being infringed by material on this website, please notify the company's Intellectual Property Agent, and provide the following information: (a) the physical or electronic signature of the rights owner or a person authorized to act on behalf of the owner; (b) identification of the right claimed to have been infringed; (c) identification of the material that is claimed to be infringing, and information reasonably sufficient to allow us to locate the material, including the URL where the allegedly infringing material appears; (d) your name, address, telephone number and email address; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the rights owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
Please send your notice to the following contact information:
Email: sale@kheixsf.com
6. Terms of Sale
The following terms apply to your purchase of the products offered on this website ("Products")
(a) Purchasing Products. This website invites you to place an order for Products displayed on the site. Your order represents an offer to purchase selected Products. An order is only considered accepted once the Products have been shipped. Any order confirmation email or message you receive after placing an order does not constitute acceptance of your offer. Orders may be reviewed and corrected prior to shipment in the event of pricing errors, product availability issues, or other discrepancies.
(b) Product Descriptions. We aim to describe all Products—including Candle Holders, Spice Racks, Bathroom Shelves, and Storage Baskets—as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content are completely accurate, as appearance may vary depending on your device display and other factors. We do not warrant that product descriptions or other content on the website are complete, reliable, or error-free.
(c) Product Usage. Our Products are not intended for children unless specifically stated. Customers are responsible for ensuring products are used appropriately and safely according to their intended purpose.
(d) Availability and Pricing. Product availability is not guaranteed. Stock levels may change at any time, and certain Products may be removed or updated without notice. Prices are listed in U.S. dollars (USD). While we aim for accuracy, pricing errors may occur. If an error is identified, we reserve the right to correct the price, request confirmation from you, or cancel the order with notice. All Products are sold exclusively through Kheixsf.com unless otherwise stated.
(e) Orders. We reserve the right to accept, refuse, or limit any order for any reason, including suspected fraud, bulk purchasing, or misuse of the website. We are not responsible for delays, stock unavailability, or inability to fulfill an order. We may substitute similar Products where necessary to complete an order. Orders will be shipped to the address provided by the customer, provided it is valid and complies with our shipping requirements.
(f) Returns and Exchanges. All returns and exchanges are subject to our Return & Exchange Policy published on Kheixsf.com.
(g) Payment. By placing an order, you authorize us or our payment processors to charge your selected payment method for the total order amount, including applicable taxes and shipping fees. We reserve the right to cancel or refuse payments in cases of suspected fraud, unauthorized activity, policy violations, or risk-related concerns.
(h) Transfer of Risk. Once an order is handed over to the shipping carrier, risk of loss or damage passes to the customer. Shipping carriers are responsible for delivery after dispatch.
(i) Taxes. All prices are shown excluding applicable taxes unless otherwise stated. Customers are responsible for any applicable taxes, duties, or import fees related to their order.
(j) Promotional Codes. Promotional codes may be offered at our discretion and are subject to specific terms and expiration dates. Codes are non-transferable, not redeemable for cash, and cannot be combined with other offers unless stated otherwise.
We reserve the right to modify or cancel promotions at any time.
7. Your Content
(a) License. By posting, uploading, submitting, storing, or otherwise transmitting any content ("User Content") to Kheixsf.com, or by responding to any request from the Company, you grant Kheixsf a perpetual, worldwide, irrevocable, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, translate, create derivative works from, distribute, publish, display, perform, transmit, sell, and otherwise exploit such User Content in any form and through any media now known or later developed. This includes, without limitation, use on our website, social media platforms, advertising materials, marketing campaigns, emails, product pages, videos, and other commercial or promotional content. You also grant Kheixsf the right to use your name, username, social media handle, likeness, voice, and any other identifying information you provide in connection with your User Content. You agree that you will not claim any compensation, approval rights, or legal remedy against Kheixsf for use of such content as permitted under this license.
(b) No Compensation. You acknowledge and agree that you will not receive any payment or compensation for any use of your User Content by Kheixsf. We are under no obligation to use, display, or maintain any User Content and may remove or modify it at any time at our sole discretion.
(c) Content Responsibility. You are solely responsible for any content you submit or share through Kheixsf.com. We do not actively monitor all user-generated content but reserve the right to review, remove, or restrict any content that we determine to be unlawful, misleading, offensive, abusive, or otherwise in violation of these Terms.
(d) Representations and Warranties. By submitting User Content, you represent and warrant that:
You own or have all necessary rights to submit the content
The content does not infringe any third-party intellectual property, privacy, or publicity rights
No minors under the age of 18 are featured in the content (unless legally permitted and properly authorized)
The content complies with all applicable laws and regulations
8. Correspondence
If you send any comments, suggestions, ideas, feedback, or other submissions ("Comments") to Kheixsf, you agree that such submissions are made on a non-confidential basis. By submitting Comments to Kheixsf.com, you automatically grant Kheixsf a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free, transferable license (with the right to sublicense) to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise utilize such Comments in any form or medium.
You acknowledge that:
We are not obligated to keep Comments confidential
We are not obligated to provide compensation or acknowledgment
We are not obligated to respond to Comments
You retain ownership of your Comments; however, you grant us full rights to use them as described above.
For clarity, this section does not apply to publicly posted product reviews on the website, which are governed by the “Your Content” section.
9. Errors
We aim to ensure that all information displayed on Kheixsf.com is accurate, complete, and up to date. However, despite our best efforts, occasional errors, inaccuracies, or omissions may occur. Such errors may relate to product descriptions, pricing, availability, promotions, or other website content. All content is provided on an "as is" basis without any guarantee of accuracy, completeness, or reliability.
We reserve the right to correct any errors at any time without prior notice. This may include:
Updating incorrect information on the website
Correcting pricing or product details
Canceling or modifying orders affected by such errors
Contacting you to offer updated information or the option to cancel your order
We apologize for any inconvenience caused by such situations.
10. Prohibited Conduct
When using Kheixsf.com or any related services, you agree not to engage in any of the following prohibited activities:
You may not:
Violate any applicable law or infringe the rights of others, including intellectual property, privacy, or publicity rights
Harass, abuse, defame, threaten, or harm any individual or entity
Interfere with the operation, security, or performance of the website or related systems
Introduce viruses, malware, harmful code, or engage in hacking, denial-of-service attacks, or similar activities
Attempt unauthorized access to any part of the website, accounts, servers, or systems
Impersonate any person or entity, or misrepresent your identity or affiliation
Use automated systems (including bots, scrapers, or crawlers) to collect data without permission
Send spam, unsolicited messages, chain letters, or any form of unauthorized solicitation
Use the website for commercial advertising, resale, or promotion without our express permission
Interfere with other users’ enjoyment or use of the website
Assist or encourage any third party to engage in any of the above prohibited conduct
Attempt to bring legal action or arbitration against the Company in bad faith or for abusive purposes
We reserve the right to suspend or terminate access to the website for any violation of these Terms.
11. Third-Party Services and Links
If we provide any content from third parties or "links" to third-party websites, such content and websites are provided for informational purposes only and we cannot and do not investigate their legitimacy, validity, accuracy, safety, or legality. Any concerns regarding or issues relating to such content or websites (including the goods or services offered on them) must be directed to the owner of that content or website, and you must comply with the terms of service of such third party in using their website. We will not be liable in any way for any loss, damages, liability, or expenses (such as attorneys' fees) that you may incur arising from or related to third-party content or websites.
12. Warranties; Disclaimer; Limitation of Liability
(a) NO WARRANTIES. THIS WEBSITE AND, EXCEPT AS PROVIDED ABOVE, PRODUCTS ARE PROVIDED "AS AVAILABLE" AND "AS IS" TO THE FULLEST EXTENT PERMITTED BY LAW, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND. THE COMPANY (AS DEFINED BELOW) DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT ANY PRODUCTS WILL BE IN STOCK, SAFE, DEFECT-FREE, CONFORM WITH WRITTEN OR ORAL SPECIFICATIONS, GUARANTEES, REPRESENTATIONS, WARRANTIES OR PROMISES, OR THAT PRODUCTS WILL NOT BE LOST OR DAMAGED IN SHIPMENT. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.
(b) USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE, SERVICES OR EMAILS SENT TO YOU WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL CODE, OR THAT ALL INFORMATION WILL BE ACCURATE OR COMPLETE. YOU AGREE THAT YOUR USE OF THIS WEBSITE SHALL BE AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR HARDWARE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF MATERIAL OR DATA. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, GUARANTEE OR PROMISE THAT THE PRODUCTS OR THIS WEBSITE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULTS. THE COMPANY WILL NOT BE LIABLE FOR: (I) YOUR ABILITY OR INABILITY TO UPLOAD OR DOWNLOAD ANY USER CONTENT ONTO THE IMAGE GALLERY; (II) TECHNICAL PROBLEMS OR MALFUNCTIONS THAT AFFECT THE IMAGE GALLERY OR VIEWING OF THE USER CONTENT; OR (III) LOST, FAULTY, ILLEGIBLE, DISTORTED, JUMBLED, GARBLED, DELAYED, OR INTERCEPTED OR OTHERWISE UN-RECEIVED, USER CONTENT OR DATA TRANSMISSIONS. THE COMPANY WILL NOT BE RESPONSIBLE FOR ANY THIRD-PARTY CONTENT OR SERVICES ON THIS WEBSITE, ANY LINKS TO THIRD-PARTY WEBSITES OR ANY THIRD-PARTY WEBSITES. PACKAGING, LABELS, AND INSTRUCTIONS MAY CONTAIN MANUFACTURER DISCLAIMERS AND LIMITATIONS OF LIABILITY THAT APPLY TO THE PRODUCTS YOU PURCHASE. THE COMPANY MAKES ALL DISCLAIMERS IN THIS PARAGRAPH ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS
(c) NO CONSEQUENTIAL DAMAGES. IN NO EVENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WILL THE COMPANY, ITS PARENT, AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR REPRESENTATIVES (COLLECTIVELY "THE COMPANY" FOR PURPOSES OF THIS SECTION) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM THE PERFORMANCE, USE OF OR THE INABILITY TO USE THIS WEBSITE OR PRODUCTS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, VIOLATION OF STATUTE OR OTHERWISE. THE COMPANY WILL NOT BE LIABLE FOR THE COST OF REPLACEMENT PRODUCTS, LOSS OF REVENUE, OR LOSS OF GOOD WILL.
(d) OUR LIABILITY IS LIMITED. IN ANY EVENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT(S) TO WHICH THE CLAIM RELATES OR, IF THE CLAIM DOES NOT RELATE TO A PRODUCT, $100. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTICE OF ANY DISPUTE OR CLAIM MUST BE PROVIDED WITHIN TWO YEARS OF ITS ACCRUAL OR IT IS FOREVER WAIVED AND TIME BARRED.
13. Rewards
The Rewards Program is subject to the Program Rules, incorporated into this Agreement by reference.
14. Promotions
Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through this website may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
15. Notice and Electronic Communications
Except as explicitly stated otherwise in these Terms, any notices or communications you send to us shall be delivered by email to . Such notices will be considered valid only upon actual receipt by us.
In the case of notices we send to you, you agree that we may provide such communications electronically, including by email or by posting notices on Kheixsf.com at our discretion.
You consent to receive all agreements, notices, disclosures, and other communications from Kheixsf electronically. You agree that electronic communications satisfy any legal requirement that such communications be in writing.
A notice will be deemed given:
24 hours after it is posted on our website, or
24 hours after an email is sent to the address associated with your account, unless we receive a delivery failure notification.
You agree that electronic records, emails, and website postings shall have the same legal effect as written documents. Printed versions of these Terms or electronic notices shall be admissible in legal or administrative proceedings to the same extent as original hard-copy documents.
16. Modification & Termination
(a) Modification. The Company may, in its sole discretion, change, modify, suspend, make improvements to, or discontinue any aspect of this website, temporarily or permanently, at any time without notice to you. If you do not agree with any changes made to this website, you may elect not to use or visit this website.
(b) Termination. We reserve the right to immediately terminate your right to use this website or your account at any time and for any reason, with or without notice. If you have an account, you may terminate your account for any reason at any time by providing notice to us of your intention to do so, subject to these Terms. If your account is terminated, the Company may, in its sole discretion, delete any content or materials relating to your use of this website. Following termination, you will not be permitted to use this website. If your account or your access to this website is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to this website. Regardless of whether you have the right to access or use this website, these Terms will survive indefinitely unless and until we choose to terminate them.
17. Dispute Resolution (Including Arbitration, Class Action Waiver, Jury Trial Waiver, Choice of Law, and Venue)
Please review this Section carefully. It affects your legal rights. Arbitration involves fewer procedural protections than court, and limits rights to appeal.
Arbitration Agreement
(a) Arbitration. This provision is intended to be interpreted broadly. Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Services, your purchases of products from Kheixsf.com, or your relationship with Kheixsf ("Dispute") shall be resolved exclusively through binding individual arbitration, except that either party may bring an eligible claim in small claims court.
Disputes include, without limitation, claims arising before or after acceptance of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
(b) Informal Dispute Resolution. Before initiating arbitration, both parties agree to attempt informal resolution.
You must send a written notice of dispute to including:
Your name and contact information
Order number and relevant details
Description of the dispute and requested resolution
Both parties agree to attempt good faith resolution for at least 30–60 days before initiating arbitration.
(c) Arbitration Procedures.Arbitration may be conducted via written submissions, telephone, video conference, or in-person hearing depending on the circumstances and amount in dispute.
The arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative proceeding.
(d) Arbitration Costs. Arbitration fees will be governed by the applicable arbitration rules. Each party shall bear its own costs unless otherwise required by law or determined by the arbitrator.
(e) Mass Arbitration. If multiple similar arbitration claims are filed, they may be grouped into batches for efficiency. Each batch may be assigned to a single arbitrator and processed in coordinated proceedings, without creating any class or collective action rights.
(f) Opt-Out of Arbitration. You may opt out of this arbitration agreement within 30 days of your first use of Kheixsf.com by sending an email to with:
Your full name
Address
Email address
A clear statement that you wish to opt out of arbitration
Opting out of arbitration does not affect other provisions of these Terms.
Class Action Waiver; Jury Trial Waiver
To the maximum extent permitted by law, you and Kheixsf agree that all disputes shall be resolved only on an individual basis.
You waive any right to participate in:
Class actions
Collective actions
Representative proceedings
Private attorney general actions
You also waive the right to a jury trial.
Governing Law; Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong"), without regard to its conflict of law principles.
If arbitration is found unenforceable or does not apply, you agree that the exclusive jurisdiction and venue shall be the competent courts selected by Kheixsf, and you waive any objection to jurisdiction or venue.
18. General Terms
(a) Force Majeure. Kheixsf shall not be liable for any failure or delay in performance caused by events beyond its reasonable control. Such events may include, but are not limited to:
Natural disasters
War, terrorism, or civil unrest
Labor disputes or strikes
Internet or telecommunications outages
Government actions or restrictions
Carrier or logistics failures
Fire, flood, or other emergencies
During such events, our obligations shall be suspended for the duration of the disruption.
(b) No Waiver; Severability. No waiver of any provision of these Terms shall be effective unless in writing. Failure by Kheixsf to enforce any right or provision shall not constitute a waiver of such right or provision.
If any provision of these Terms is found to be invalid or unenforceable, such provision shall be modified or interpreted to the maximum extent permitted under applicable law, and the remaining provisions shall continue in full force and effect.
(c) Miscellaneous. These Terms, together with all policies referenced herein, constitute the entire agreement between you and Kheixsf regarding your use of Kheixsf.com and supersede any prior agreements or understandings.
These Terms are binding upon both parties and their respective successors and permitted assigns.
You may not assign or transfer your rights or obligations under these Terms without prior written consent from Kheixsf. We may assign or transfer these Terms at any time without restriction.
Nothing in these Terms shall create any partnership, joint venture, agency, or employment relationship between you and Kheixsf.